Recent Posts

Creating a Personal Leadership Brand

By Rich Jones | January 11, 2023

Have you ever defined your leadership brand? If you haven’t identified the attributes of your brand, now is the time. The process is simple but deliberate. What is a personal brand? A personal brand includes those attributes that make you who you are and how those around you expect you to behave and behåave in…

Strategic Planning – Is there a right way?

By | November 6, 2022

Strategic planning isn’t: A box to check on your NCUA examination. A one or two-day brainstorming event To plan incremental growth without changing anything Done during budgeting time. Strategic planning should be started in Q1 or Q2 so that when the organization gets to budgeting time, the strategic objectives have been established, and the resource,…

Is your job spiraling into (un)planned obsolescence?

By Rich Jones | August 15, 2022

Yes, even in the financial services sector, robotics, machine learning, and artificial intelligence will disrupt or eliminate your job. Here are the types of jobs that are at risk: Tasks that are simple and repetitious Job functions that can be done using an AI or Machine Learning algorithm. Jobs that involve data entry from disparate…

Perceptions of You Enter the Room Before You Do

By Rich Jones | August 12, 2022

All too often, others’ perceptions of us can make or break our opportunities, adoption of our ideas, our futures. Perceptions of us result from the direct and indirect experiences others have had with us. So, yes, opinions about us can become viral in an organization where assumptions are made about us by people we have…

Three BIG Data Myths

By Rich Jones | August 10, 2022

Ignoring these myths could be catastrophic to your data strategy.

Emotional Intelligence

By Rich Jones | August 9, 2022

EQ – A Journey to Personal and Professional Success “The capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.” Emotional Intelligence (EQ) refers to the ability to identify and manage one’s own emotions, as well as the feelings of others. Having Emotional Intelligence requires us to understand how emotions…

Passion and Leadership; Leadership and Passion

By Rich Jones | August 8, 2022

Gung-ho and leadership are not the same things. We’ve all worked for a boss that was all about getting it done at all costs, striving to get all the wins at any cost, take the hill without caring about consequences. This behavior is not leadership. Passion is a leadership attribute that cannot be denied, but…

Do your Data “Bytes” Have a Bad Aftertaste?

By Rich Jones | August 8, 2022

We all know how important data is to our credit union. Let’s face it; we are addicted to reports. We love our reports. We compare day to day, month to month, year to year, and peer to peer. But, let’s get real; we run two reports side by side, and, oh the horrors, the numbers…

Leaders Know the Temperature of the Team

By Rich Jones | August 3, 2022

Leading is about driving results but it is also about taking the team’s temperature and understanding three things:
– Do they need the temperature turned up?
– Do they need the temperature turned down?
– Do they need to be on a glide-path for a while?
There is no science to the art of temperature taking, but we can draw on personal experiences to help reset the temperature. Thinking back over your professional life you may have experienced some of the same dynamics that teams exhibit. Let’s correlate personal experiences to team experiences…