Posts Tagged ‘leading’
Five Steps to Creating a Digital Culture
When asked “In the past year, which method did you use most often to manage your bank account(s)?” consumers responded as follows: Mobile (apps on smartphone or tablet) – 45% Internet/Online (Laptop or PC) – 27% Branches – 14% (Oct 31, 2022 – American Bankers Association) This statistic says a lot! Mobile utilization is the preferred method…
Read MoreCuring Procrastination – “Eat the Crust First”
Procrastination is a common challenge that affects people at all levels of leadership. Overcoming procrastination is crucial to achieving maximum productivity, meeting deadlines, getting the important things done, not just the urgent things, and executing strategic success. When I asked ChatGPT to tell me how to “cure” procrastination, its response was no surprise. ChatGPT provided…
Read MoreCredit Unions, Innovate or Die…
Credit unions have been around for over a century and have played a vital role in providing financial services to consumers. However, the financial services industry has undergone a significant transformation in recent years, and credit unions need to innovate to remain relevant in today’s market. In the late 90s, online banking was an innovation…
Read MoreLearn to Lead with Gratitude
It is a Transformative Power of Leadership In our fast-paced and demanding role as a leader, where decisions are made, strategies formulated, and teams directed, expressing gratitude is vital. Leading with gratitude goes beyond politeness; it is a strategic approach that fosters positive relationships, builds trust, and enhances team dynamics. In this article, I will…
Read MoreLeadership: Navigating Challenges with Courage and Compassion
Leadership is often glamorized as a position of power and influence, but the reality is that it is not for the faint of heart. Authentic leaders are not defined solely by their titles or authority; their hearts’ size distinguishes them. Leading with empathy, courage, and compassion is the hallmark of great leadership, as it involves…
Read MoreAdapting “Management by Walking Around” for the Hybrid Credit Union
“Management by walking around” (MBWA) has been a management staple for decades. The phrase was popularized in the 1980s. Consultants Tom Peters and Robert Waterman explored the idea in their 1982 book, In Search of Excellence: Lessons from America’s Best-Run Companies. It involves leaders physically visiting their staff to observe their engagement and effort to understand…
Read MoreCrafting Leadership Excellence
The 12 Elements of a Successful Leadership Development Program for Credit Unions Credit unions operate in a highly volatile and competitive environment. Every major initiative requires cross-functional and cross-silo teams. Because of this ecosystem, credit unions must ensure consistent leadership behaviors and intentions for these diverse teams to be effective and execute expertly. Strong leadership…
Read MoreSituations a Credit Union Should Use a Fractional Executive
Credit unions often face unique challenges that require expert guidance. In many cases, hiring a full-time executive may not be feasible or necessary. This is where fractional executives come into play. A fractional executive is an experienced professional who provides their expertise part-time or temporarily. The following are situations in which a credit union should…
Read MoreThe Seven Pitfalls of Arrogance in Leadership
If you haven’t already, you will likely experience an arrogant leader. Arrogance is a treacherous leadership failure, often leading to disastrous consequences for the leader and their team. While confidence and assertiveness can be valuable traits for a leader, there’s a fine line between self-assuredness and arrogance. When arrogance shows up in a leader, it…
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