When all parties are agreeable, collaboration is easy. It is when the parties are not agreeable that a leader goes to work. Disagreements can come from many sources and for many reasons, but the key to connecting opposing positions starts with understanding all sides. How can a leader create a collaborative effort when disagreement is…

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Change is in my DNA. We don’t need to face change; we also need to embrace change. If you feel your credit union or CUSO needs to look at change differently and would like the steps to implement change,  my core competencies include the following:Digital transformation – building a digital strategy, the tactics, the organizational…

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Being influential is essential to being successful. Influence is communication and behavioral skill that allows the leader to establish his/her authority into a situation that results in others responding with thought and action. To be an effective leader requires you to be an influencer. If you cannot influence others, your only course of action is…

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