When all parties are agreeable, collaboration is easy. It is when the parties are not agreeable that a leader goes to work. Disagreements can come from many sources and for many reasons, but the key to connecting opposing positions starts with understanding all sides. How can a leader create a collaborative effort when disagreement is…

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Often we’ve written a script in our heads that may or may not be accurate. But this script can be limiting us from attaining our full potential. In this linked post (Is Your “Story” Holding You Back? Six Ways to Rewrite It—and Supercharge Your Power by Nancy D. O’Reilly, PsyD), we discover ways our stories are limiting…

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Society seems to work hard to find the polarity between two sides. There doesn’t seem to be enough leaders with the courage to set their personal opinions, feelings, or beliefs aside to seek the middle ground. This polarization seeps into our workspace, and because of this seepage, unselfish leadership that focuses on serving the middle…

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Lending is the primary revenue generator in a credit union. To be an expert at generating this revenue, lenders have the following needs and more: A loan origination system that works seamlessly for the member Smooth handoffs throughout the lending process to underwriters, processors, and funders Ability to monitor and act on delinquencies Ability to…

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COOs are continually seeking these four things: Improved member service Improved processes Improved efficiency Engaged staff To accomplish these goals they require new software, tools, applications, employee interfaces and a continual stream of real-time member information and channel reporting. These tools and applications typically require integration into core or vendor to vendor. Here is what…

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CUFX Standards is a cooperative effort of credit unions and vendors developing uniform standards of integration that are core and vendor agnostic and at little or no cost to credit union. The goal of CUFX is to provide a way that credit unions, large and small can integrate technologies more quickly and at less cost.…

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