Leaders Know the Temperature of the Team
Leading is about driving results but it is also about taking the team’s temperature and understanding three things:
– Do they need the temperature turned up?
– Do they need the temperature turned down?
– Do they need to be on a glide-path for a while?
There is no science to the art of temperature taking, but we can draw on personal experiences to help reset the temperature. Thinking back over your professional life you may have experienced some of the same dynamics that teams exhibit. Let’s correlate personal experiences to team experiences…
Seven Steps to Collaboration in Disagreement
When all parties are agreeable, collaboration is easy. It is when the parties are not agreeable that a leader goes to work. Disagreements can come from many sources and for many reasons, but the key to connecting opposing positions starts with understanding all sides. How can a leader create a collaborative effort when disagreement is…Read More
Leadership Stories we Tell Ourselves and Teach Others
Often we’ve written a script in our heads that may or may not be accurate. But this script can be limiting us from attaining our full potential. In this linked post (Is Your “Story” Holding You Back? Six Ways to Rewrite It—and Supercharge Your Power by Nancy D. O’Reilly, PsyD), we discover ways our stories are limiting…Read More
Find the And in Conflict
Society seems to work hard to find the polarity between two sides. There doesn’t seem to be enough leaders with the courage to set their personal opinions, feelings, or beliefs aside to seek the middle ground. This polarization seeps into our workspace, and because of this seepage, unselfish leadership that focuses on serving the middle…Read More
8 Things the Chief Lending Officer Needs to be Successful
Lending is the primary revenue generator in a credit union. To be an expert at generating this revenue, lenders have the following needs and more: A loan origination system that works seamlessly for the member Smooth handoffs throughout the lending process to underwriters, processors, and funders Ability to monitor and act on delinquencies Ability to…Read More
System Integrations the COO will Love
COOs are continually seeking these four things: Improved member service Improved processes Improved efficiency Engaged staff To accomplish these goals they require new software, tools, applications, employee interfaces and a continual stream of real-time member information and channel reporting. These tools and applications typically require integration into core or vendor to vendor. Here is what…Read More
Who Benefits from Cheaper IT Integrations?
CUFX Standards is a cooperative effort of credit unions and vendors developing uniform standards of integration that are core and vendor agnostic and at little or no cost to credit union. The goal of CUFX is to provide a way that credit unions, large and small can integrate technologies more quickly and at less cost.…Read More