Do Bots and Keywords Limit Access to Qualified and Diverse Candidates?

Recently, I’ve had the honor of coaching and mentoring some competent professionals as they sought career changes. The common denominator with these high-potential applicants is that their opportunities have been limited because of the arbitrary algorithms found in bots and the way keywords are highlighted. Bots and keywords have become the primary selection tool in…

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Fragility and Resiliency – Vital Attributes of Leadership

Often, leaders see decisiveness and strength as the primary characteristics of leadership. The reality is that leadership is more complicated and nuanced than these two attributes. Among the many qualities leaders need, fragility and resilience emerge as essential and distinct yet interconnected. In today’s ever-evolving, ever-disrupting landscape of challenges, a leader must navigate uncertainty, adapt…

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A Primer – Choosing the Next CEO

Every credit union will have to survive the succession of the CEO. The reasons for this succession can be planned or unplanned. If the succession turns out to be unplanned, there has been a vital miss in the Board’s responsibilities. This article will address what needs to be done for the Board to realize a…

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19 Ways an Executive Coach Has Your Back

Executives often live in an isolated world and find themselves, at times, feeling inadequate (imposter syndrome) or unsure of their ability to trust their staff, peers, or bosses. Executive coaching offers a customized approach to help leaders manage the loneliness and anxiety of their role by helping them enhance their skills, overcome challenges, and achieve…

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Five Steps to Creating a Digital Culture

When asked “In the past year, which method did you use most often to manage your bank account(s)?” consumers responded as follows: Mobile (apps on smartphone or tablet) – 45% Internet/Online (Laptop or PC) – 27% Branches – 14% (Oct 31, 2022 – American Bankers Association) This statistic says a lot! Mobile utilization is the preferred method…

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