Disrupting Strategic Planning

Strategic Planning 2.0 As we transition out of the strategic planning season, and after twenty years of being part of strategic planning on both sides of the table, I’ve observed the following process. The credit union identifies a strategic planning event on the calendar and often hires a strategic planning consultant to facilitate the meeting.…

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A Case Study of Bold, Transformational Change

This article is for the CEOs and Chief Strategic Officers thinking BOLDLY and going where other organizations have not gone before. Recently I’ve observed and had the joy of working with a couple of credit unions making significant transformations and reinventing their business and service models. If you look at what these credit unions are…

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Building a purpose-driven team in 7 steps

Building an extraordinary team is essential for any organization to succeed. However, creating a high-performing team is a complex task, requiring a lot of effort, patience, and commitment from both the team leader and the team members. This article will discuss the steps necessary to build an extraordinary team. Building an extraordinary team requires effort,…

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Avoiding bad decisions

Decision-making is essential for any leader, but bad decisions can undermine your influence. One of the causes of poor decisions is cognitive biases. Cognitive biases are thinking patterns that lead people to make irrational or incorrect decisions. They can influence our judgment, perception, and interpretation of information, often without awareness. Cognitive biases can be dangerous…

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M&A – Don’t ignore the Culture

One of the primary growth strategies for credit unions includes Mergers and Acquisitions. Any decent CFO can aggregate the income statements and balance sheets and forecast the impact on the key ratios to establish the business case. The CTO can identify the projects to convert or combine technology platforms. The COO can consolidate the processes.…

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