coaching
Unraveling the Differences Between Leadership and Management
As I crisscrossed the nation, meeting hundreds of credit union managers and executives, I learned that leadership and management are often used interchangeably and are “ordained” by the org chart. Let’s erase this mistaken notion that an individual is one or the other and discuss how these roles fit together. Leadership and Management are two…
Read MoreThe Impact of Mandated Return-to-Office (RTO) on Diversity and Job Satisfaction
There has been a lot of noise around return-to-work efforts. The decision that “all” employees need to return to the office three to five days per week is either being driven by: Regardless of the reason, I have yet to see the performance of these companies has deteriorated because of a remote workforce. Where there…
Read More19 Ways an Executive Coach Has Your Back
Executives often live in an isolated world and find themselves, at times, feeling inadequate (imposter syndrome) or unsure of their ability to trust their staff, peers, or bosses. Executive coaching offers a customized approach to help leaders manage the loneliness and anxiety of their role by helping them enhance their skills, overcome challenges, and achieve…
Read MoreFive Steps to Creating a Digital Culture
When asked “In the past year, which method did you use most often to manage your bank account(s)?” consumers responded as follows: Mobile (apps on smartphone or tablet) – 45% Internet/Online (Laptop or PC) – 27% Branches – 14% (Oct 31, 2022 – American Bankers Association) This statistic says a lot! Mobile utilization is the preferred method…
Read MoreCuring Procrastination – “Eat the Crust First”
Procrastination is a common challenge that affects people at all levels of leadership. Overcoming procrastination is crucial to achieving maximum productivity, meeting deadlines, getting the important things done, not just the urgent things, and executing strategic success. When I asked ChatGPT to tell me how to “cure” procrastination, its response was no surprise. ChatGPT provided…
Read MoreLearn to Lead with Gratitude
It is a Transformative Power of Leadership In our fast-paced and demanding role as a leader, where decisions are made, strategies formulated, and teams directed, expressing gratitude is vital. Leading with gratitude goes beyond politeness; it is a strategic approach that fosters positive relationships, builds trust, and enhances team dynamics. In this article, I will…
Read MoreLeadership: Navigating Challenges with Courage and Compassion
Leadership is often glamorized as a position of power and influence, but the reality is that it is not for the faint of heart. Authentic leaders are not defined solely by their titles or authority; their hearts’ size distinguishes them. Leading with empathy, courage, and compassion is the hallmark of great leadership, as it involves…
Read MoreCrafting Leadership Excellence
The 12 Elements of a Successful Leadership Development Program for Credit Unions Credit unions operate in a highly volatile and competitive environment. Every major initiative requires cross-functional and cross-silo teams. Because of this ecosystem, credit unions must ensure consistent leadership behaviors and intentions for these diverse teams to be effective and execute expertly. Strong leadership…
Read MoreWhat the Credit Union Board Should Know Before Hiring a Bank Executive
On the surface, the differences between running a bank and running a credit union seem very similar. However, for the Board of Directors to select the right executive to lead a credit union, it must consider that credit unions differ significantly from traditional banks’ structure, purpose, and values. The purpose of a credit union transcends…
Read More