The Empathic Leader: Investing in People Through Active Listening

Investing in people has taken center stage in the ever-evolving business and leadership landscape. As organizations recognize the importance of their most valuable and expensive asset – their employees – the focus has shifted towards fostering a workplace culture prioritizing empathy and active listening. Leaders who prioritize their teams foster a culture of belonging where…

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Managing a Hybrid Workforce – Success Strategies

Managers are now challenged to effectively manage staff remotely. The cadence of when employees must be “in the office” versus working remotely varies from credit union to credit union and even department to department. Managers and policymakers must realize that team management focuses on equity versus equality. Let’s first identify the purpose of employees meeting…

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The “B” in DEIB – Strategies for Fostering Belonging

The importance of an employee feeling like they belong cannot be overstated, as it directly impacts individual and organizational outcomes. An employee’s race, religion, sexual identity, gender, and age must be taken into consideration if a credit union seeks to create a culture of belonging. This strong sense of belonging contributes significantly to employee well-being,…

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Fragility and Resiliency – Vital Attributes of Leadership

Often, leaders see decisiveness and strength as the primary characteristics of leadership. The reality is that leadership is more complicated and nuanced than these two attributes. Among the many qualities leaders need, fragility and resilience emerge as essential and distinct yet interconnected. In today’s ever-evolving, ever-disrupting landscape of challenges, a leader must navigate uncertainty, adapt…

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19 Ways an Executive Coach Has Your Back

Executives often live in an isolated world and find themselves, at times, feeling inadequate (imposter syndrome) or unsure of their ability to trust their staff, peers, or bosses. Executive coaching offers a customized approach to help leaders manage the loneliness and anxiety of their role by helping them enhance their skills, overcome challenges, and achieve…

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