CEO selection
A CEO Problem – The Domino Effect of High Turnover at the Teller Line
Often, the only time the C-Suite becomes involved in recruiting is during the search for a strategic leader. This makes sense, but it is also vital that the C-Suite fully appreciate the impact of high turnover lower in the credit union’s hierarchy and approach these challenges strategically. This deeper dive is essential because high turnover,…
Read MoreLeaders, Avoid “Bobbleheads”
In leadership, the tendency to surround oneself with individuals who constantly nod in agreement—often called ‘bobbleheads’ due to their constant nodding—can be detrimental to effective decision-making, innovation, and overall credit union success. This behavior can lead to a lack of critical evaluation of ideas, as everyone agrees without questioning or offering alternative viewpoints. While it…
Read More10 Reasons to Hire a CMO as the New CEO
Credit union boards seem to default to a CFO or COO as the new CEO. The thinking is sound; credit unions are a business of money (finance) and serving members (operations), which are the two key skill sets of the CFO and COO, respectively. But, in the dynamic business landscape of credit unions, the Chief…
Read MoreLeadership Brand – Supercharge Your Career
Have you ever defined your leadership brand? If you haven’t, now is the time. The process is simple but deliberate and does not happen overnight. It is a hero’s journey, so expect multiple opportunities to learn from your mistakes and to rely heavily on allies. Why is Your Brand Journey Important? It Enhances Your Credibility…
Read MoreYou Are a New Executive in a Credit Union, Onboard Yourself First!
Joining a credit union as a CEO, EVP, SVP, or VP is exciting yet challenging. As an executive leader, your role is pivotal in driving the credit union’s strategies, mission, vision, values, growth, and member satisfaction. It is rare to find a credit union with a disciplined process to onboard executives, which, by the nature…
Read MoreFeeling Pressure for a Hasty Executive Hiring Decision?
Recently, I have observed several credit unions make hiring mistakes for key executives, including CEOs. The disruption these “hasty hires” cause is palatable. In one situation, a CEO who lacked the strategic mindset the credit union needed was hired. In another, there was a significant skill gap; they hired a “finance person” when they needed…
Read MoreDo Bots and Keywords Limit Access to Qualified and Diverse Candidates?
Recently, I’ve had the honor of coaching and mentoring some competent professionals as they sought career changes. The common denominator with these high-potential applicants is that their opportunities have been limited because of the arbitrary algorithms found in bots and the way keywords are highlighted. Bots and keywords have become the primary selection tool in…
Read MoreA Primer – Choosing the Next CEO
Every credit union will have to survive the succession of the CEO. The reasons for this succession can be planned or unplanned. If the succession turns out to be unplanned, there has been a vital miss in the Board’s responsibilities. This article will address what needs to be done for the Board to realize a…
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