Posts Tagged ‘website’

Branching Strategy, It Starts with the Member

Historically branches are seen as transaction channels. Today, this view of branches has evolved and continues to evolve. Members and potential members like the convenience of brick and mortar, they like the demonstration of fiscal strength and security but the truth is, they rely less on branches for their daily, weekly and monthly transaction business…

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Financial Literacy vs Financial Wellness – a Consumer’s View

Credit unions and banks across the country have financial literacy on their to-do list, but what consumers need/want is a roadmap to financial wellness, not just financial literacy. Well, what’s the difference? Financial literacy is about understanding money basics. Typically the curriculum includes topics like “how to balance your checkbook,” “what is a savings account,”…

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What’s Up With Bank Websites? 7 Things to Fix What’s Broken

Bank websites, just look at them. They are ugly. They look like someone puked products and offers all over your iPad. They require the user to scroll endlessly. They have complex navigation points and menus, menus, and more menus. To research, find and buy requires many clicks. All of this is friction. Why can’t banks…

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6 Steps to Transforming Your Credit Union to a Digital Economy

The digital economy is a new world order where consumer behaviors and buying decisions are being directed by their digital profiles and personas. The digital economy will direct them to products and services, special offers, activities, and events based upon recommended by these profiles and personas. It’s not a matter of if or even when,…

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