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Posts Tagged ‘Leadership’

Perceptions of You Enter the Room Before You Do

All too often, other’s perception of us can make or break our opportunities, adoption of our ideas, our futures. Perceptions of us result from the direct and indirect experiences others have had with us. Yes, opinions about us can become viral in an organization where assumptions are made about us by people we have never…

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7 Steps to Transforming your Credit Union to a Digital Economy

It’s not a matter of if or even when, it is happening now. PNC, Wells Fargo, Key Bank, BofA, and Chase are experimenting with digital transformation now. What does your credit union/bank need to do to stay relevant in a digital economy? Create a digital strategy – This isn’t about SEO, SEM, websites, email, FaceBook,…

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What’s Dog Poop Got to Do with Leadership?

We’ve all observed the behaviors of dog owners. If you live in an urban or suburban area, you know the rules; if you walk your dog, you are expected to pick up your dog’s poop. From my home, I have a great view of a stretch of grass that is a favored peeing and pooping…

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Emotional Intelligence

EQ – A Journey to Personal and Professional Success “The capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.” Emotional Intelligence (EQ) refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. Having Emotional Intelligence requires us to understand how emotions…

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Words Matter in Leadership

“Words Matter,” I did not create this phrase.  The first time I heard it was from a great CEO I worked for, Gerry Agnes, at Elevations Credit Union. He used this short statement often.  However, these two words take on a lot of nuanced meanings. When used in grammar and spelling, words say a lot…

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5 Reasons to Define Leadership

Leadership is too often leadership is seen as the job of the chosen few as dictated by the org chart. Let’s move past this arcane concept and change our paradigm. Leadership isn’t for the few; leadership is for the masses. Here is why I know this to be true: Marine Corps boot camp taught me…

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How to Create a High Performing Team

The largest expense line on the income statement is compensation and benefits. This expense must be maximized and leveraged. To accomplish getting the most from your comp and benefit’s expenses starts with performance management. Unfortunately, performance management has become an annual or semi-annual exercise in futility for too many organizations. When performance management becomes a…

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2019 is not a year for Wimps

Are you a resolutions person? Personally, I’m not a big fan of resolutions. It seems they are just another way to procrastinate what you should have done days, weeks, months, or even, years ago. What I prefer to do to celebrate a new year is to evaluate, reinvent, and re-energize my focus and attention. How…

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Make your Strategic Plan a Hero’s Story

When doing a strategic plan, most organizations really are good at thinking with aspiration, hope, and promise. Where the “failure” happens is on the execution of the plan. If you think about engaging movies, they all seem to be stories that include a variation of the hero’s journey. “Lord of the Rings”, “Star Wars”, and…

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