Do your Data “Bytes” Have a Bad Aftertaste?

We all know how important data is to our credit union. Let’s face it; we are addicted to reports. We love our reports. We compare day to day, month to month, year to year, and peer to peer. But, let’s get real; we run two reports side by side, and, oh the horrors, the numbers…

Read More

What’s Dog Poop Got to Do with Leadership?

We’ve all observed the behaviors of dog owners. If you live in an urban or suburban area, you know the rules; if you walk your dog, you are expected to pick up your dog’s poop. From my home, I have a great view of a stretch of grass that is a favored peeing and pooping…

Read More

Report Inconsistencies are Frustrating

One of the biggest frustrations found in most credit unions is the numbers between two or more departments don’t jive. The conversation almost always leans toward trying to figure out which data set is correct, which one to believe. The ultimate goal for these organizations is to find that elusive “one source of truth.” So,…

Read More

Three Things Every Leader Must Know

Leadership is not for sissies. Leadership is not about you. Leadership has a price. Let’s diagnose each of these requirements. Leadership is not for sissies – To be an authentic leader takes courage. This courage is realized in many ways. Sometimes it is the courage to do what you don’t want to do, to do…

Read More

Five Strategic Questions for the Board and Senior Management

It’s a strange time for credit unions. Credit unions face unprecedented pressures from regulators and examiners and capital pressures for net interest margins and fee income. Often they don’t benefit from “economies of scale” or the resources, people, and capital, to invest in the infrastructure demands of vendor due diligence, regulatory compliance, or technology demands…

Read More

A White Man’s Journey to Becoming an Ally

Ally (n) – one that is associated with another as a helper; (v) – to unite or form a connection between; to enter into an alliance. For background purposes, let me share my beginning point for this important journey.   I was raised in a typical, white, middle-class, suburban neighborhood by a traditional family. We went…

Read More

Leadership Doesn’t Mean You Have a Horse

There he is, a leader in the middle of the park, sitting on a horse with a pigeon perched on his hat. Too often, when we picture a leader, this is the image we see. But, what should we see? A leader probably doesn’t have a horse. A leader isn’t bronze in color. A leader…

Read More