The Seven Steps to Becoming an Innovative Credit Union

As the financial landscape evolves and becomes disrupted, credit unions face the challenge of staying relevant. To maintain relevancy, innovation becomes a must-have if the organization is to meet the changing needs of its members. Embracing innovation is vital for credit unions to thrive. But innovation, for innovation’s sake, is not helpful. All innovation must…

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SECU and OpenAI, What Went Wrong!

An Unbalance Between Board Involvement and Leadership Autonomy Before I discuss this dysfunction between the board of directors and leadership at OpenAI and SECU, we must understand that today, a credit union is a technology company, not just a place to make deposits and take out loans. Almost everything in a credit union is built…

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Leadership: Navigating Challenges with Courage and Compassion

Leadership is often glamorized as a position of power and influence, but the reality is that it is not for the faint of heart. Authentic leaders are not defined solely by their titles or authority; their hearts’ size distinguishes them. Leading with empathy, courage, and compassion is the hallmark of great leadership, as it involves…

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A Job Candidate’s Guide to Finding a Cultural Fit

Selecting the right company to work for involves more than just matching your skills to the job description. Understanding the culture is vital, directly impacting job satisfaction, professional growth, and overall well-being. Here are the steps you take before the interview or before you apply: Research the Company The internet is a treasure trove of…

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Crafting Leadership Excellence

The 12 Elements of a Successful Leadership Development Program for Credit Unions Credit unions operate in a highly volatile and competitive environment. Every major initiative requires cross-functional and cross-silo teams. Because of this ecosystem, credit unions must ensure consistent leadership behaviors and intentions for these diverse teams to be effective and execute expertly. Strong leadership…

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Five Lessons in Resilience 9/11 Taught Us

Most of us remember the horror of watching two planes fly into the World Trade Center towers. I remember watching the second plane fly into the south tower. It was like watching a movie, but it was real and terrifying. Even after 20 years, I still feel a deep sorrow when I reflect on this…

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Gap Funding – Bridging the Divide and Driving Economic Empowerment

In pursuing a more equitable society, supporting businesses owned by individuals from marginalized communities is paramount to a vital, innovative, and sustainable economy. These marginalized groups include BIPOC (Black, Indigenous, and People of Color), women, veterans, and rural entrepreneurs. These entrepreneurs face unique challenges, the least of which is limited access to capital. Mentoring, coaching,…

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Do your employees LIVE your corporate values?

In today’s dynamic business landscape, organizations recognize that corporate values are crucial in shaping their identity, culture, and overall success. We don’t have to look very far to observe situations where the lack of core values has resulted in business failures, reputation damage, fines, legal settlements, and loss of shareholder value. However, values alone are…

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