A coworker does something we don’t understand or agree with, what do we do? We write a story in our head. We create scenarios on what we think the intentions of this person were. We create a story with little real evidence, only perception, “intuition,” or assumption. Typically these stories are negative. Usually, these perceptions…

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Often leadership is fraught with perils, and timing is everything. A successful meeting requires the following: An agenda Time management Quality discourse Conflict resolution Defined next steps with firm deadlines Since a leader’s schedule is heavily weighted with meetings, knowing meeting skills can make the difference between walking out of a session frustrated, feeling like…

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One of the toughest jobs a leader can take on is leading horizontally and leading up. Leading without authority or the power of title is a critical skill that all great leaders have learned. Even a CEO has to, at times, lead the board of directors or the Chairperson needs to lead shareholders. To develop…

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By Mollie Otieno, a Learning and Development expert Peer-to-peer coaching is scary. Peer coaching often reveals a lot of our own insecurities. What will my team member think about me?  Will they still like me? What if they someday become my boss, will they seek to avenge my coaching efforts?  Am I putting my job…

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One of the primary growth strategies for credit unions includes Mergers and Acquisitions. Any decent CFO can aggregate the income statements and balance sheets, and forecast the impact on the key ratios to establish the business case. But, an essential consideration for any successful Merger is how the two companies fit culturally. When the merger…

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We’ve all observed the behaviors of dog owners. If you live in an urban or suburban area, you know the rules; if you walk your dog, you are expected to pick up your dog’s poop. From my home, I have a great view of a stretch of grass that is a favored peeing and pooping…

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