A Primer – Choosing the Next CEO

Every credit union will have to survive the succession of the CEO. The reasons for this succession can be planned or unplanned. If the succession turns out to be unplanned, there has been a vital miss in the Board’s responsibilities. This article will address what needs to be done for the Board to realize a…

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Unraveling the Differences Between Leadership and Management

As I crisscrossed the nation, meeting hundreds of credit union managers and executives, I learned that leadership and management are often used interchangeably and are “ordained” by the org chart. Let’s erase this mistaken notion that an individual is one or the other and discuss how these roles fit together. Leadership and Management are two…

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19 Ways an Executive Coach Has Your Back

Executives often live in an isolated world and find themselves, at times, feeling inadequate (imposter syndrome) or unsure of their ability to trust their staff, peers, or bosses. Executive coaching offers a customized approach to help leaders manage the loneliness and anxiety of their role by helping them enhance their skills, overcome challenges, and achieve…

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Curing Procrastination – “Eat the Crust First”

Procrastination is a common challenge that affects people at all levels of leadership. Overcoming procrastination is crucial to achieving maximum productivity, meeting deadlines, getting the important things done, not just the urgent things, and executing strategic success. When I asked ChatGPT to tell me how to “cure” procrastination, its response was no surprise. ChatGPT provided…

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Leadership: Navigating Challenges with Courage and Compassion

Leadership is often glamorized as a position of power and influence, but the reality is that it is not for the faint of heart. Authentic leaders are not defined solely by their titles or authority; their hearts’ size distinguishes them. Leading with empathy, courage, and compassion is the hallmark of great leadership, as it involves…

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A Job Candidate’s Guide to Finding a Cultural Fit

Selecting the right company to work for involves more than just matching your skills to the job description. Understanding the culture is vital, directly impacting job satisfaction, professional growth, and overall well-being. Here are the steps you take before the interview or before you apply: Research the Company The internet is a treasure trove of…

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Crafting Leadership Excellence

The 12 Elements of a Successful Leadership Development Program for Credit Unions Credit unions operate in a highly volatile and competitive environment. Every major initiative requires cross-functional and cross-silo teams. Because of this ecosystem, credit unions must ensure consistent leadership behaviors and intentions for these diverse teams to be effective and execute expertly. Strong leadership…

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What the Credit Union Board Should Know Before Hiring a Bank Executive

On the surface, the differences between running a bank and running a credit union seem very similar. However, for the Board of Directors to select the right executive to lead a credit union, it must consider that credit unions differ significantly from traditional banks’ structure, purpose, and values. The purpose of a credit union transcends…

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Leadership Requires INTENTIONAL Active Listening

Good News: Active Listening is a Learned Skill In a fast-paced and increasingly remote and digital world, communication has taken various forms, from texting and email to video calls and social media. With the rapid evolution of our work environment, communication needs to be seen in the prism of the art of active listening. We…

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