An increasing trend in the financial services sector is “pay for performance.” This practice shows up in several formats: Commission – rep is paid a percentage of balances acquired Incentive – rep is paid per closed referral Bonus – rep is paid based on goal performance over a set period (per month, quarter, bi-annually, annually)…

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#Metoo has created a new world of awareness and change in our society. After reading multiple posts from family, friends, and co-workers, I was shocked at how widespread gender and sexual harassment was in the workplace. When you see #metoo posts from your daughter and daughter-in-law, it saddens me to the core. Everyone needs to…

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Navigating a career is never easy. There will be obstacles and disappointments. There will be joys and celebrations. At times, even new opportunities come to you from “out of the blue.” It is when those obstacles, disappointment, and “out of the blue” situations happen is when the true grit of a leader comes to the…

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Leadership requires mutual trust but also the courage to talk truth. It is with constant amazement when I learn a “leader” is hesitant to have tough conversations about attitude or performance. It is even more shocking when I discover they keep performance files on direct reports that are discussed at annual or semi-annual performance reviews.…

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On CBS Morning there was a piece titled Punish or Pamper. The news story was about how to maximize productivity in the workplace. Why is this an either/or issue? Is managing a team just about punish or pamper? I don’t think so… There are times when employees need and deserve to be pampered, and conversely,…

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The common denominators of respected leaders are they never stop learning, and they never stop teaching. Leadership takes a significant commitment to the journey of others. It is fraught with setbacks, mistakes, tough decisions and pride. The unwavering leadership commitment is to help others take risks, make mistakes, do things wrong and from all that…

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