Wouldn’t it be nice if our lives were compartmentalized into neat little boxes? This box is for work; this box is for play, this box is for friends, this box is for the family – you get the point. However, life doesn’t work this way. Life is a giant mash-up of all of these parts,…

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If you were to describe your leadership style, what would you say? If you were to define the leadership style of your credit union what adjectives would you use? Like it or not, we all have a leadership style and if your credit union has not defined their preferred leadership style you have many varieties…

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We enter the business world with the expectation that we are starting up a trajectory that will always climb to the next promotion, a continual progression of responsibility and authority. This belief is a myth. Rarely is a career path a constant climb up the ladder. A career path is a “hero’s journey,” one beset…

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Although this may seem like an exaggeration, it is extremely hard and costly for a vendor to connect to the core provider. Credit unions are also frustrated by these challenges because they prevent or at best slow down the credit union’s ability to provide their members the best products, services or applications. This slowing down…

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Trigger points are those moments when our brain turns off, and our actions and reactions become “instinctive.” You know them, and you have them. Something happens that “sets you off.” It is a response that comes from deep inside, and it happens without you even thinking about what is happening. It is very visceral. Your…

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Often we’ve written a script in our heads that may or may not be true. But this script can be limiting us from attaining our full potential. In this linked post (Is Your “Story” Holding You Back? Six Ways to Rewrite It—and Supercharge Your Power by Nancy D. O’Reilly, PsyD) we discover ways our stories are…

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How often have you worked with a team that just isn’t on the same page? This common work situation of being misaligned is not the team’s fault but the responsibility of the leader/manager. What Elements Makeup Team Alignment? 1. Purpose 2. Culture 3. Values When any of these three elements are out of alignment, the…

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Leadership requires mutual trust but also the courage to talk truth. It is with constant amazement when I learn a “leader” is hesitant to have tough conversations about attitude or performance. It is even more shocking when I discover they keep performance files on direct reports that are discussed at annual or semi-annual performance reviews.…

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We often see a leader as the point person, but the reality is leaders very seldom take the point, and when all goes well maybe shouldn’t. Leadership doesn’t take courage; it takes owning the responsibilities of their decisions but then must also inspire the courage of others to act on those decisions. Taking responsibility is…

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