Posts Tagged ‘goals’

Five Strategic Questions for the Board and Senior Management

It’s a strange time for credit unions. Credit unions are facing unprecedented pressures from regulators and examiners, and capital pressures for net interest margins and fee income. Often they don’t have the benefit of “economies of scale” or the resources, people, and capital, to invest in the infrastructure demands of vendor due diligence, regulatory compliance…

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Strategic Planning is the Easy Part

Working with organizations across the country, I see a familiar miss-step in their strategic planning process. The process I’ve observed is as follows: Once a year a strategic planning event is scheduled with the Board and a few key executives The event starts with a “state of the industry today” presentation, typically by a consultant.…

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Pay for Performance and Reputation Risk

An increasing trend in the financial services sector is “pay for performance.” This practice shows up in several formats: Commission – rep is paid a percentage of balances acquired Incentive – rep is paid per closed referral Bonus – rep is paid based on goal performance over a set period (per month, quarter, bi-annually, annually)…

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Seven Steps to Collaboration in Disagreement

When all parties are agreeable, collaboration is easy. It is when the parties are not agreeable that a leader goes to work. Disagreements can come from many sources and for many reasons but the key to connecting opposing positions starts with understanding all sides. How can a leader create a collaborative effort when disagreement is…

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Leadership – Ya Gotta Get Prickly

The biggest threat to a team or organization is complacency. The minute a team is okay with the status quo, all growth, innovation, and improvement stops. One symptom of complacency is groupthink. This is when everyone sits in a meeting in silence and the robotic bobble-heads begin to bob with every agenda item. We’ve all…

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Is There a Place for a Humble Leader?

There are those that lead with ego and there are those that lead with humility. Which are the most successful leaders? Let’s look at history. Leading with ego, we all have a list that jumps to mind because you’ve probably known or worked for these leaders. I immediately think of Ken Lay of ENRON fame…

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