Expertise
At Leading2Leadership, we not only share our expertise and best practices for the following subjects, we also develop the implementation plans and set key milestones for execution. This allows the credit unions and community banks to:
• See what the end looks like
• Have a roadmap to deliver on that vision
Strategic planning should result in transformation and differentiation.
Strategic Planning
For credit unions and community banks seeking transformation and differentiation.
Sales & Marketing Strategy
Designing a sales/marketing plan that meets the financial institution’s KPIs, digital, conventional and branding.
Digital Transformation
Building a digital strategy that prepares the credit union or community bank to compete in the digital economy: branch, culture, operations, lending and risk tolerance.
Data Strategy
Designing a plan for aggregating and mining the wealth of data sources in the credit union or community bank so data can be used for strategic decisions and marketing efficiencies.
Cultural Transformation
A branded culture can differentiate the financial organization in a way that cannot be easily replicated. This is a process to help a financial institution fully understand their brand and leverage it to transform their service level, culture, and staff, at all levels.
Organizational Strategic Planning
Create a future of possibilities and differentiation for your credit union or community bank. These facilitated conversations will establish a clear direction for identifying your Mission, Purpose, and Promise and navigating the organization to your Vision of the future. We will identify what the “end” looks like, how it will be measured and set clear milestones along the way to monitor progress.
Business Development Strategy
Reinventing credit union business development to partner with employer groups of scale (100 or more employees).
Who We Are
Rich Jones
Proven Strategist and Leadership Coach
A published author and engaging speaker, Rich Jones is President/CEO/Principal for Leading2Leadership LLC. Prior to starting his own strategic planning agency, he was Senior Vice President of Sales, Marketing and Business Development with $1B Elements Financial FCU (previously known as Eli Lilly Federal Credit Union.) With more than three decades of leadership experience that included building entrepreneurial enterprises, he brings innovative thought and practices to credit unions, community banks and non-profit enterprises across the country.
A strategic leader, Rich has orchestrated transformational change in credit unions and community banks while working with senior management and boards or directors. He has also implemented strategies that allow marketing, business development, branding, and data management to have a significant impact on to key ratios and the balance sheet. In addition, he has led organizations into the science and art of using member data and market intelligence to design and deploy products, services and marketing messages that support sales efforts.
Characterized as a value driven entrepreneur, he is cautiously optimist while possessing a contagious sense of humor. He expertly delivers complex ideas and financial education in an engaging and humorous manner. A Marine and graduate of Colorado State University, Jones has been a frequent speaker and presenter at regional, national and international conferences in the banking and credit union sectors.
Recent Posts
Creating a Leadership Brand
Have you ever defined your leadership brand? If you haven’t identified the attributes of your brand, now is the time. The process is simple but deliberate. What is a personal brand? A personal brand includes those attributes that make you who you are and how those around you expect you to act and behave in varied…
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Quiet, Is it Selfish or Scared?
When leading a team and a decision is needed, what happens? Is it silence or negotiation and debate? Let’s assume that the right people have been assembled for the team; you have the subject-matter experts to be able to make the right decisions. But just having the right experts at the table does not guarantee…
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Leaders Don’t Listen? Really?
Condoleezza Rice once said, “When you’re in a position of authority, you need truth-tellers around you.” Did she hit the mark? You bet. First, let us agree that one element of leadership is the authority. To be a leader, you must have some authority. This authority isn’t determined by power but by your ability to…
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Punish or Pamper?
On CBS Morning there was a piece titled Punish or Pamper. The news story was about how to maximize productivity in the workplace. Why is this an either/or issue? Is managing a team just about punish or pamper? I don’t think so… There are times when employees need and deserve to be pampered, and conversely,…
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Is There a Place for a Humble Leader?
There are those that lead with ego, and there are those that lead with humility. Which are the most successful leaders? Let’s look at history. Leading with ego, we all have a list that jumps to mind because you’ve probably known or worked for these leaders. I immediately think of Ken Lay of ENRON fame…
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Leading with Honorable Intentions
A coworker does something we don’t understand or agree with, what do we do? We write a story in our head. We create scenarios on what we think the intentions of this person were. We create a story with little real evidence, only perception, “intuition” or assumption. Typically these stories are negative. Typically these perceptions…
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Checking in for Wellness
One of the toughest jobs a leader can take on is leading horizontally and leading up. Leading without authority or the power of title is a critical skill that all great leaders have learned. Even a CEO has to, at times, lead the board of directors or the Chairperson of the board needs to lead…
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Leadership, a Journey Without End
The common denominators of respected leaders are they never stop learning, and they never stop teaching. Leadership takes a significant commitment to the journey of others. It is fraught with setbacks, mistakes, tough decisions and pride. The unwavering leadership commitment is to help others take risks, make mistakes, do things wrong and from all that…
Read MoreAlliances
iDiz Incorporated
iDiz is a strategic marketing firm that helps credit unions and companies grow market share through authentic branding, creative marketing campaigns, and mobile-friendly web sites. We help you turn marketing into a growth engine that builds better, stronger brands.
Brewster Knowlton
An established expert in SQL, data aggregation, analysis, segmentation, warehousing and file appending, Brewster will bring the skills to the table to fully implement your Data Strategy.
PilotHSA
Having established a best of breed H.S.A. platform, PilotHSA helps deploy a technology solution that will bring added value to your H.S.As offering for H.S.A. account holders and for the Human Resources Administration of those accounts.
Pete the Planner
Peter Dunn a.k.a. Pete the Planner® is an award-winning comedian and an award-winning financial mind. He’s the author of ten books, six of which were featured in a nationwide launch at Barnes & Nobles stores in January of 2015.