We often see a leader as the point person, but the reality is leaders very seldom take the point, and when all goes well, maybe they shouldn’t. Leadership doesn’t take courage; it takes owning the responsibilities of their decisions but then must also inspire the courage of others to act on those decisions. Taking responsibility is difficult because of the possible consequences and the requirement to step forward and own those consequences when things go wrong. At the point of a miss-step or failure, the leader quickly and purposefully steps into the point position.
A fundamental skill of leadership is a person’s ability to empower the team to demonstrate the courage to act and execute on the strategy; to make the ongoing decisions that allow for excellent execution. This courage is transferred to others naturally when the leader’s communication resonates with integrity, transparency, and purpose.
Courage transference also requires allowing imperfection to happen. Expecting 100% perfect at all times is an impossible goal and stifles innovation and appropriate risk-taking. What is not acceptable is a disastrous result. To attain success while allowing imperfections, it takes honest communication of the mistakes. These frank conversations will enable the problem to be corrected immediately, thereby mitigating any damage. It also requires continual testing and verifying to ensure issues, mistakes, and challenges are uncovered as early in the process as possible.
The last element of leadership is to inspire people, getting the right people, on the right job, with appropriate deadlines, and keeping them energized to execute expertly. A leader will inspire others when they provide honest feedback, recognition, and correction in real-time. Inspirational conversations are best made with face-to-face discussions, even if it is on Zoom. Over-reliance on electronic communication can undermine a leader’s best intentions. Everyone needs to have a personal connection with their leader — the bigger the strategic challenge, the more critical the personal relationship. Your relationship with your employees results in more engagement and job satisfaction.