The Strategic Org Structure?

Most organizations have stuck with a legacy org structure where the functional silos are clearly defined. The challenge this kind of structure causes is to recognize and respond more quickly to the need for cross-functional and cross-silo projects and initiatives. The re-visualization of the org structure, functions, and roles should align with strategic objectives, not…

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CUSOs for sustainability and economies of scale.

Like most financial institutions, credit unions face challenges in staying relevant in a rapidly evolving financial landscape. Many credit unions have turned to Credit Union Service Organizations (CUSOs) to help them leverage their collective resources and expertise. CUSOs are separate legal entities formed by credit unions to provide specific services to their members. CUSOs have…

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The Pathway to an effective hybrid workforce

Out of necessity, the concept of a hybrid workforce has gained immense popularity due to the pandemic. However, out of urgency, most companies transitioned to a remote or hybrid workforce “on the fly.” Now companies are trying to build a sustainable hybrid model that balances the flexibility of remote work and the benefits of in-person…

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Payroll Transparency – yes or no?

Payroll transparency is an essential aspect of any organization’s financial management. It refers to openly sharing information about employees’ salaries, benefits, and other compensation-related data with them. This can be done through various means, such as posting salaries on an internal company website or making them available to employees upon request. This practice promotes trust…

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Innovative is a core value; how do I get there?

Many credit unions I work with have “innovative” in their core values because thriving organizations know innovation is critical to their long-term success. We also know that organizations that fail to innovate risk being left behind in an ever-changing and competitive marketplace. No, it is unlikely that a credit union will become like Apple or…

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Is Data Governance an option? No, it is not!

Data is at the core of every modern organization, from small startups to large multinational corporations. It is what drives businesses, informs decision-making, and provides insights into customer behavior, industry trends, and market opportunities. However, with the increasing amount of data generated daily, it is becoming increasingly difficult for organizations to manage and govern their…

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Is your job spiraling into (un)planned obsolescence?

Yes, even in the financial services sector, robotics, machine learning, and artificial intelligence will disrupt or eliminate your job. Here are the types of jobs that are at risk: Tasks that are simple and repetitious Job functions that can be done using an AI or Machine Learning algorithm. Jobs that involve data entry from disparate…

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Report Inconsistencies are Frustrating

One of the biggest frustrations found in most credit unions is the numbers between two or more departments don’t jive. The conversation almost always leans toward trying to figure out which data set is correct, which one to believe. The ultimate goal for these organizations is to find that elusive “one source of truth.” So,…

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