Recent Posts

Leaders Don’t Listen? Really?

By Rich Jones | September 15, 2013

Condoleezza Rice once said, “When you’re in a position of authority, you need truth-tellers around you.” Did she hit the mark? You bet. First, let us agree that one element of leadership is the authority. To be a leader, you must have some authority. This authority isn’t determined by power but by your ability to…

Punish or Pamper?

By Rich Jones | September 6, 2013

On CBS Morning there was a piece titled Punish or Pamper. The news story was about how to maximize productivity in the workplace. Why is this an either/or issue? Is managing a team just about punish or pamper? I don’t think so… There are times when employees need and deserve to be pampered, and conversely,…