Recent Posts

Leadership – “Its Lonely at the Top”

By Rich Jones | February 6, 2018

This saying strikes a chord and gets especially real when we are fond of the people you lead. It is difficult to keep business and friendship separated, and when we fail, the consequences are painful for all parties involved. So, how do you create a work environment that leverages the power of people who enjoy…

Credit Union Culture in a #metoo World

By Rich Jones | January 16, 2018

#Metoo has created a new world of awareness and change in our society. After reading multiple posts from family, friends, and co-workers, I was shocked at how widespread gender and sexual harassment was in the workplace. When you see #metoo posts from your daughter and daughter-in-law, it saddens me to the core. Everyone needs to…

Work-Life Balance is a Myth

By Rich Jones | June 6, 2016

Wouldn’t it be nice if our lives were compartmentalized into neat little boxes? This box is for work; this box is for play, this box is for friends, this box is for the family – you get the point. However, life doesn’t work this way. Life is a giant mash-up of all of these parts,…

Core Integrations Like Solving Cancer?

By Rich Jones | January 20, 2016

Although this may seem like an exaggeration, it is extremely hard and costly for a vendor to connect to the core provider. Credit unions are also frustrated by these challenges because they prevent or at best slow down the credit union’s ability to provide their members the best products, services or applications. This slowing down…

Negotiate for Cheaper/Faster Core Integrations

By Rich Jones | January 5, 2016

The efficiencies and speed to market are realized when credit unions, core providers and vendors agree to a standard for integrations. Most credit unions have their focus on expense control and organizational efficiencies. Also vendors and core providers know any operating efficiencies credit unions realize will result in more sales and faster implementations of products…

Is this really the future of the bank branch?

By Rich Jones | January 5, 2016

Great Post by @ralexjimenez. Source: Is this really the future of the bank branch?

Integrations Standard – The Time Has Come

By Rich Jones | October 2, 2015

Fifty-four third party integrations to core; what does this number mean? This number represents: 54 separate IT projects that include hours upon hours of IT resources 54 separate contacts for professional services and the related costs 54 different technologies that may have to be updated or tested with every core or system update 54 times…

$MM Wasted on IT Integrations!!!

By Rich Jones | July 29, 2015

Its no secret, credit unions are spending millions of dollars every year integrating technologies. These integrations happen vendor to core and vendor to vendor. It seems an unavoidable cost of doing business. But is it? The CUNA Technology Council launched a cooperative initiative with council members and credit union vendors to solve this expensive problem.…

Leadership and Changing the World – 10 people at a time…

By Rich Jones | July 21, 2015

My wife shared this speech that was shared with her at a recent meeting of fellow philanthropists. It is worth the read! Adm. McRaven Urges Graduates to Find Courage to Change the World May 16, 2014 The following are the remarks by Naval Adm. William H. McRaven, ninth commander of U.S. Special Operations Command, at…